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Free. Does It Kill Your True Value?

By James Dalman · Comments (1)
Friday, August 13th, 2010

Give it away for free.

Give away your E-book, insider knowledge, business secrets, that new product, your professional insight, or whatever else that makes you and expert at what you do. You’ve heard this advice from great thought leaders like Seth Godin and Darren Rowse.  It’s about creating and using the Whuffie Factor or being a Trust Agent. If you give away your best stuff then it will help you become “the go-to person” and positive karma will return ten-fold.  Maybe that’s The Secret.

I agree that BETA versions to free samples to blog giveaways really do help increase website traffic or a person’s willingness to “try you out.”  Our free-economy has definitely changed our business strategies and this mindset has proven to be highly effective for some entrepreneurs.  Yet I am still not convinced this is always the best strategy.

In a previous post I wrote on pricing, I talked about how offering your products or services for cheap will hurt you and the market.  I believe this same principle applies to freebies as well.  Do you think that this strategy could teach customers that they should expect something for nothing or that it communicates that there is no value in our expertise or products?  I do!

This week I talked with a web developer who has been providing advice and services without compensation in order build an in-road for a bigger potential opportunity.  During the course of our conversation I could see red flags everywhere and it’s evident that the road is going nowhere, except providing immense free help to the client.  I’ve heard similar stories from other bloggers or business owners who are trying these techniques to build their community … but building community and fans can only help so much.

In order to stay in business and thrive in business you have to make a profit with your business!

Creating a fan base and being known as the expert is awesome, and I love the online and offline communities I’ve built for myself and others but if you just build a crowd of people wiling to listen and no one is willing to buy, then what good does that do for you?  You HAVE to get paid for your knowledge, skills, experience, products, and services.  You’ve invested your time and money in getting to where you are.  And you deserve to be paid for what you are offering.

I truly see the reason behind giving away some of your best work or ideas, but if you are not generating a Return on Investment for these actions, maybe your true value is being killed by the free-economy.  Whuffie and karma can only take you so far before you end up in a cardboard box.

What do you believe?

Comments (1)
Categories : Business, Business Lessons, Thoughts
Tags : Business, business advice, small business, Stewardship

Business Communication. Be Clear and to the Point.

By James Dalman · Comments (2)
Wednesday, August 11th, 2010

Why is it that we sometimes have a hard time saying what’s on our mind?  How come we feel that we should sugar-coat our words or deliver a barrage of business jargon that confuses people instead of clarifying?  Ineffective communication in business and life is a waste of everyone’s time.

Business communication should be simple and straightforward.

We should strive to make what we are saying so easy that a seven year old can easily understand it.  This doesn’t mean we speak down to a person like they are a child, but that we should avoid adding confusion to our conversation by becoming superfluous with our words.  We should also be honest and straightforward when communicating with others.  It doesn’t benefit you or the other person to beat around the bush … just say what needs to be said and move on.

My current free agent life has opened up dialogue with others about collaborating or potential partnerships.  I love the conversations I’ve had with Randy Cantrell of Bula Coaching.  We have talked business ideas and it’s always straight to the point – no hidden agendas and no BS.  There are things we have agreed on and others where we didn’t see quite the same, but we’ve moved quickly through the topics because we value each others time and avoid useless hyperbole.

Then there are other situations that leave me wondering because the communication breaks down or never took place.

Maybe you are really busy or it’s been a chaotic month.  Maybe you really don’t want to work with me or think my idea is way off the grid.  Maybe I did something to offend you and you don’t like me anymore.  Maybe the entire Internet has taken a massive dump and clogged the bandwidth.  I don’t know because I’ve not been told, but I can say this … I’d rather know the truth or have a clear understanding than being left in the dark.  Wouldn’t you?

Business communication needs to be clear and to the point. Most business people or entrepreneurs don’t have the time to play games or like to try and figure out what is being said.  What we do want is to hear is what’s really on your mind – expectations, interests, concerns, agenda, disinterest, plans, or hard truth. We just want people to be clear and to the point.  Nothing more, nothing less.

How about you?

Comments (2)
Categories : Business, Business Lessons, Leadership
Tags : business advice, small business values, Stewardship, values

Pricing Your Services. Why Going Cheap Hurts Everyone.

By James Dalman · Comments (1)
Monday, August 9th, 2010

Pricing always seems to be a difficult process for designers, artists, developers and others who provide some type of creative service.  We all want to make money with our skills and receive fair compensation for our work, but sadly I usually find that many service businesses do one of two things that hurt themselves and others; undervaluing their services or bottom dollar pricing.

Undervalue of Services

This usually happens because a designer or developer doesn’t believe in themselves or because of inexperience.  While newbies won’t often get the prices that seasoned veterans can command, they often undercharge causing financial hardship in their lives.

Bottom Dollar Pricing

Some designers or developers just focus on doing work for the lowest bid or price.  They hope to undercut their competition or get more work because it’s based on how cheap they are.  This is a stupid strategy.

Why Cheap Prices Hurt Everyone

Cheap pricing due to either of these situations hurt the community and yourself for a variety of reasons.

The first is you train customers to NOT VALUE what it is you are doing.  I observed this in the screen-printing industry in the late 80′s.  Screen printers started to give away the artwork and this in turn educated customers that the design had no value and was not worth paying for.

The second reason these situations will hurt you is that once you start charging a specific fee for your work, it will be very difficult to raise your prices substantially when you figure out that being a starving, unprofitable business is no way to go!  You should be in business to make money, not loose it.

What Can You Do to Avoid This?

Research: There is no excuse to not be able to learn the right pricing structure.  The Internet gives you every opportunity to learn from others or contact professionals for advice.  There are training programs and books that can help you determine profitable pricing for your skill set and experience.

Educate: Teach and show your clients or potential customers the value of what you do.  You can blog about the requirements or training you had to undergo to learn your skills, offer free webinars on the ROI of great design, or do a video on the power of correct SEO.  Help people understand the value you provide and that the fee you charge is worth that!

Your end goal should be creating a sustainable and profitable business.  Don’t fall into the trap of undervaluing your skills or low-ball pricing.  In the end, you won’t win and it will damage the marketplace and industry for your future and the future of others.

Comments (1)
Categories : Business, Business Lessons, Design, Marketing

Make Money in Web Design. A New Course and Coaching,

By James Dalman · Comments (0)
Saturday, August 7th, 2010

This September I will be launching a new course and coaching that will show people how to start, operate, and run a small profitable web design and blog business.

Over the last two years I have been asked by stay at home moms, bi-vocational pastors, students, and people ready to leave their current job on what they could do to make extra money or how to launch a business.  Every time I responded by saying learn how to use WordPress and then learn how to install and modify premium WordPress themes.  The biggest problem is that most people don’t know how to get started.  This is what I will be teaching on.

Make Money in Web Design will walk through all the steps of setting up your business including naming your business, marketing, branding, the minor technical skills you will need to know, how to price your services, invoicing, and creating a business system to run smoothly.  It covers everything that I know and more.  Students will also have access to all of the business forms I use and my treasure chest of design files.  There will also be group and personal coaching involved to ensure you progress through the course and hit your goals!

Please know, Make Money in Web Design is not a get rich scheme or magic bean.  It is a proven business model that I have used to generate a great income and will be a business you must work and invest in.

I am currently offering people the opportunity to get on the waiting list for when I launch.  Seating for this course will be limited and once the spots are filled they are gone! You can sign up for notifications for the latest details and be on the list with no obligation to enroll in the course.  Visit my page with the current information by clicking this link and you can sign up from there.

Also, those who sign up and enroll in my first class will be receiving the BETA launch discount … so don’t wait to get on the list.

Comments (0)
Categories : Business, Business Lessons, Design, Social Media, Technology, Websites

How to Reach Your Goals.

By James Dalman · Comments (0)
Wednesday, August 4th, 2010

The journey of a thousand miles begins with a single step – Lao-tzu

You want to become a speaker and coach in the areas of your passion.  You dream of writing that novel that has been on your mind for 10 years.  You long for the day where you can start that new business and leave your old job behind.

These are just a few real conversations I’ve had this year with friends or family.  People all desiring to reach their goals and do what they really want.  The only thing that stops them is not taking a single step.  They can taste the dream and paint such a great picture but it never even begins to materialize, because there is no action.

Rob Pene is a different story.

I met Rob through e-mail.  He inquired about becoming a web designer but lacked the skills, training, or tools to do it.  And he hoped he could afford the membership to WebDesign.com someday.  I believe that God wanted me to give Rob a chance so I donated a membership to him and only asked that if he did well that he would “pay it forward” to someone else.  He didn’t take a step … he sprinted!  I kept an eye on his progress through the e-mails he sent me and offered a little encouragement.  Rob Pene has blown me away by his drive and new found skills and he has helped many ministries through 3030mission.com. This great, new friend is also now going to be helping me some at Branding Shed because he was motivated.

If you want to reach your goals, you have to move.  You cannot “hope” that opportunity will come your way or that you’ll get to it when the time is right.  In order to achieve your goals – your dream – you HAVE to start with a single step.  No other way will work and reaching your goals is work.  Take that step friends and see what happens!

Comments (0)
Categories : Business, Goals, Leadership, Life Journies, Passions
Tags : business advice, Entrepreneur, Life Lessons, opportunity, Passions
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