Perhaps one of the best books I have ever read when it comes to business and entrepreneurship is The E-Myth Revisited by Michael Gerber (affiliate link). It has been pivotal in the success behind the businesses I’ve contributed to over the last ten years and I believe it can be for you as well. The E-Myth Revisited [...]
A Great New Tool for Business.
I found a really neat tool for your website that allows clients to book you through your website. It’s called Setster and visitors who are interested in setting an appointment with you can do it through this handy widget. Setster also integrates with FreshBooks, which I use for my online billing. It could be a [...]
Sales and Marketing Tip: Follow Up with Leads
One of the most annoying things that I encounter with businesses is the idea of I’ll get to that new contact later. Friends, we are in a very crappy economic time and if someone is willing to talk to you about spending their hard earned money, maybe it would be wise to talk with them [...]
How to Get Great Customer Service
Working in customer service is challenging! If your job is to take care of a customer or client your responsibilities may include providing upgrades or refunds, finding the best solution or outcome for their needs, troubleshooting a problem, or taking a verbal assault for something that might be totally out of your control. The work [...]